Legal
Privacy Policy
Last updated: April 22, 2026
This Privacy Policy explains how OXY Aesthetics Masterclass (operated by OXY MARKT) collects, uses, discloses, and protects your personal information when you visit our website, register for a Masterclass, or otherwise interact with us.
1. Who we are
The data controller for personal information collected via this website is OXY MARKT, operating under the trade name OXY Aesthetics, registered at Al Messaned Street Dubai, UAE.
You can reach us at info@oxy-markt.com or +971 50 856 0590.
2. What we collect
We process the following categories of personal data:
- Identity & contact: name, email, phone, country, medical licence number (where relevant for course eligibility).
- Professional profile: specialty, years of practice, clinic name, information you provide in enrolment forms.
- Transaction data: course registrations, invoices, payment references (we never store full card numbers — payment is handled by our PSP).
- Communication data: emails, WhatsApp messages, support requests.
- Technical data: IP address, browser, device type, pages visited, approximate location, consented cookie identifiers.
3. How we use it
- Process course registrations and deliver training services.
- Verify professional eligibility (medical license).
- Issue certificates and handle verification requests.
- Communicate about cohort schedules, changes, and aftercare.
- Improve the website, our content, and course quality.
- Send marketing updates — only where you have opted in.
- Comply with tax, accounting, and other legal obligations.
4. Legal basis
Depending on your location, we rely on one or more of the following bases:
- Contract: registering you for a Masterclass and delivering it.
- Legitimate interest: running a safe, high-quality training academy and protecting it from fraud.
- Consent: marketing communications and non-essential cookies — you can withdraw consent at any time.
- Legal obligation: tax records, AML, record-keeping duties.
6. Retention
We keep personal data only as long as necessary for the purposes listed above:
- Registration & certificate records: up to 10 years (supports verification).
- Financial records: as required by UAE tax law (currently 5 years).
- Marketing lists: until you unsubscribe or go inactive for 24 months.
- Website analytics: up to 14 months.
7. Your rights
Under UAE PDPL — and GDPR where it applies to you — you have the right to access, correct, delete, restrict, or object to our processing, and to data portability. You can also withdraw consent and lodge a complaint with the competent authority.
To exercise any right, email info@oxy-markt.com. We respond within 30 days.
9. Security
We apply organisational and technical safeguards — encryption in transit (HTTPS), access controls, secrets management, least privilege for staff, regular reviews — to protect personal data. No system is absolutely secure; if a breach affects you, we notify you and the competent authority as required.
10. International transfers
Some processors operate outside the UAE. We transfer personal data only to jurisdictions with an adequate level of protection, or under standard contractual clauses and equivalent safeguards.
11. Children
Our services are aimed at licensed medical professionals. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted data, contact us and we will delete it.
12. Changes
We may update this Policy from time to time. Material changes will be highlighted on this page with a revised "Last updated" date.
13. Contact
For any privacy question or to exercise a right, contact us at info@oxy-markt.com, +971 50 856 0590, Al Messaned Street Dubai, UAE.
