Legal

Privacy Policy

Last updated: April 22, 2026

This Privacy Policy explains how OXY Aesthetics Masterclass (operated by OXY MARKT) collects, uses, discloses, and protects your personal information when you visit our website, register for a Masterclass, or otherwise interact with us.

DRAFT — This document is a working draft. Before going live it must be reviewed by a qualified UAE data protection lawyer to ensure compliance with Federal Decree-Law No. 45 of 2021 (PDPL) and, where applicable, EU GDPR. Replace bracketed items [like this] with final legal language.

1. Who we are

The data controller for personal information collected via this website is OXY MARKT, operating under the trade name OXY Aesthetics, registered at Al Messaned Street Dubai, UAE.

You can reach us at info@oxy-markt.com or +971 50 856 0590.

2. What we collect

We process the following categories of personal data:

  • Identity & contact: name, email, phone, country, medical licence number (where relevant for course eligibility).
  • Professional profile: specialty, years of practice, clinic name, information you provide in enrolment forms.
  • Transaction data: course registrations, invoices, payment references (we never store full card numbers — payment is handled by our PSP).
  • Communication data: emails, WhatsApp messages, support requests.
  • Technical data: IP address, browser, device type, pages visited, approximate location, consented cookie identifiers.

3. How we use it

  • Process course registrations and deliver training services.
  • Verify professional eligibility (medical license).
  • Issue certificates and handle verification requests.
  • Communicate about cohort schedules, changes, and aftercare.
  • Improve the website, our content, and course quality.
  • Send marketing updates — only where you have opted in.
  • Comply with tax, accounting, and other legal obligations.

5. Sharing & processors

We do not sell personal data. We share it only with trusted processors who help us operate the business, under written agreements, including:

  • Hosting and infrastructure providers.
  • Payment service providers (for registration and refunds).
  • Email and WhatsApp Business communication platforms.
  • Analytics and cookie partners (only with consent).
  • Professional advisors (legal, accounting, auditors).

We may disclose information when required by UAE law, court order, or to protect our legal rights.

6. Retention

We keep personal data only as long as necessary for the purposes listed above:

  • Registration & certificate records: up to 10 years (supports verification).
  • Financial records: as required by UAE tax law (currently 5 years).
  • Marketing lists: until you unsubscribe or go inactive for 24 months.
  • Website analytics: up to 14 months.

7. Your rights

Under UAE PDPL — and GDPR where it applies to you — you have the right to access, correct, delete, restrict, or object to our processing, and to data portability. You can also withdraw consent and lodge a complaint with the competent authority.

To exercise any right, email info@oxy-markt.com. We respond within 30 days.

8. Cookies

We use strictly necessary cookies to operate the website. Analytics and marketing cookies only load after you opt in via the consent banner. You can update your choice at any time via the cookie settings link in the footer.

9. Security

We apply organisational and technical safeguards — encryption in transit (HTTPS), access controls, secrets management, least privilege for staff, regular reviews — to protect personal data. No system is absolutely secure; if a breach affects you, we notify you and the competent authority as required.

10. International transfers

Some processors operate outside the UAE. We transfer personal data only to jurisdictions with an adequate level of protection, or under standard contractual clauses and equivalent safeguards.

11. Children

Our services are aimed at licensed medical professionals. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted data, contact us and we will delete it.

12. Changes

We may update this Policy from time to time. Material changes will be highlighted on this page with a revised "Last updated" date.

13. Contact

For any privacy question or to exercise a right, contact us at info@oxy-markt.com, +971 50 856 0590, Al Messaned Street Dubai, UAE.